Can I get a refund?
All products purchased via Paddle checkout at rubocop.eu and robofab.pl are refundable and cover “14-day money-back”. During 14 days you may make test our high-quality products and get the best support ever if any questions or doubts. However, if you are not convinced, you can ask for a refund.
Why can’t I get my refund?
robocop.eu reserves the right to refuse refunds if any efforts of refund policy abuse are detected.
- A refund is not applicable after 14 days from the date of the purchase.
- The refund amount is equal to the paid amount for a subscription.
- Refund is not applicable to subscriptions renewals.
- Refund is applicable for Paddle checkout payments only.
- Refund is not applicable if the installation service was performed (nor the product and the installation fee refund).
- The refund would be denied in abuse cases, with abnormally high usage within 14 days. If a customer keeps buying subscriptions and asks for a refund each time, then re-sign up with other user details and repeat the same, next ask for the refund will NOT be eligible for a refund.
- Refund is not applicable if the customer claims that the reason for his request is a problem with the product but refuses to get help.