RoboFab, operating on https://robofab.eu/ and https://robofab.pl/ websites is managed by Alterans Technology Krzysztof Wawer, VAT: PL9581640609

Contact us:

Alterans Technologies Krzysztof Wawer
ul. Jelenia 33
81-598 Gdynia, Poland
e-mail: robofab.bricks@gmail.com
tel.: +48 600 058 850

I. DEFINITIONS

Access to RoboFab - access to Plarform, Community

Customer – natural person with full capacity to enter into legal transactions, legal entity or organizational unit with no legal personality, which can on its behalf acquire rights and enter into obligations, which are purchasing products in the store

Consumer - any natural person who is acting for purposes which are outside his or her trade, business, craft or profession

Brick model - A physical thing, built with less division

Community - a place where customers gather, created in the Discord application, which can be accessed from the website

Digital content - data which are produced and supplied in digital form.

Subscription – the period of which you are offered access to extra channels inside community

Newsletter - a service provided free of charge electronically, through which the Customer can receive from the Seller previously ordered messages regarding the Store, including but not limited to educational and marketing content, e-books, as well as information about offers, promotions, and news related to the Seller.

Subscription - a service providing access to Courses and the Community offered by the Administrator based on the Terms and Conditions, which involves granting the Customer access to them for a specified period during the conclusion of the Agreement in exchange for making recurring payments.

Moderation - actions taken by eduworlds aimed at detecting, identifying, and combating Prohibited Content, including measures implemented by eduworlds that affect the availability, visibility, and accessibility of Prohibited Content, in particular, restricting access to or removing Prohibited Content, or that affect the ability of Customers to share such information, especially by suspending or deleting a Customer’s account and blocking the Customer’s ability to use Courses and/or the Community.

Prohibited Content - Customer Content that is forbidden by generally applicable law, including but not limited to content that promotes violence or violates personal rights and other rights of third parties, or Content that is not in compliance with the Terms and Conditions.

II. GENERAL PROVISIONS

  • These Terms of Use define the rules of your use of our website and electronic services consisting in providing by robofab.eu and robofab.pl resources (digital content) and in particular sets out the rules for the submission, execution, and cancellation of orders, payment rules, complaint procedures and procedures for withdrawal from a contract.

  • The store sells products and services via the Internet through the website robofab.eu and robofab.pl.

  • To use services, browse the website and make online purchases, it is necessary to be equipped with a device with a web browser, with access to the Internet.

  • It is forbidden to submit by the customer any illegal content, particularly content that violates applicable law, the rights of third parties. It is contrary to the principles of community life.

III. PURCHASE PROCEDURE

Orders shall be placed using the robofab.eu or robofa.pl website

The order process begins with selecting the right subscription from a catalog of subscriptions available on our website. After selecting the subscription, you will be redirected to the page with product information. Product information is an invitation to conclude a contract within the meaning of Art. 71 of the Polish Civil Code.

Prices are quoted in Euro and do not include the VAT.

The VAT applicable in your country of residence will be added to the price. See the full tax jurisdictions list.

After choosing the right subscription plan click the “Buy now” button on the plan you choose.

After filling out the order form, you’ll be asked to check a proper checkbox, which is equal to: Acceptance of the terms of use.

After completing the above task and clicking the Buy Now, the Paddle.com checout pop-up will show up.

In the pop up, you select your country, add your VAT number if applicable, choose the payment method.

You confirm your order by clicking the “Pay now” button, and it is equivalent, making to the store an offer of the conclusion of the contract of purchase (sale) of the ordered product (digital content) and is associated with the obligation to pay for the selected product.

After approval of the contract, you will receive an e-mail with order details: order number, order date, order status, Store data, customer data, the quantity and the name of the purchased products, the price of each of the products, total order price. Receipt of this message is equal to acceptance by the shop of the offer referred to in the previous paragraph.

Upon receipt of the payment by the store to your e-mail address provided at registration, a notice will be sent immediately after payment confirmation containing instructions on how to download purchased products. The product will be available in the format indicated on the product tab. The start of downloading the file (digital content) is equivalent to the start of the fulfillment of the provision referred to in the article. 38. paragraph 13) of the Act on the rights of the consumer, which is synonymous with the loss of the right to withdraw from the contract at the start of the download of the file.

The invoice will be sent by the Paddle Ltd. reseller after payment.

IV. SUBSCRIPTION

By purchasing the subscription, you receive access to dedicated channels on Community server.

After the subscription expires, access to dedicated channels on Community server be possible. You may, however, still use previously shared links and models.

The subscription is available in one month period.

All robofab.eu and robofab.pl brick models are prepared based on published models on other websites.

VI. PAYMENT METHODS

Payment for the Product are executed through reseller’s checkout Paddle.com Market Ltd, Judd House 18-29 Mora Street, London, EC1V 8BT, United Kingdom

You can pay for an order using a discount coupon. The coupons are distributed as a code consisting of a string of digits and letters.

To use a voucher, the received code must be entered in the proper section on the checkout site and clicking “Submit”

The discount coupons are valid for a limited time specified on the coupon.

We offer both individual and common use coupons.

The common use coupons are directed to all Clients and can be distributed freely, passed on to third parties, and shared on websites.

The exclusive coupon is directed to a specific Customer or a group of Customers indicated in the contents of the coupon. The unique coupon shall be used only by the customer stated in the contents of the coupon; it shall not be a subject of further distribution and is considered confidential information addressed solely to the specified customer. You are obliged to keep the discount code secret.

VII. COMPLAINT

We deliver our products free of any defects.

Any technical problems, irregularities in the store functioning, or the products shall be reported on the contact e-mail or on support channel (Community server)

Any problem notifications and alerts may be sent by 24 hours a day, seven days a week, but will be considered during the office hours from 09:00 to 17:00 on working days.

The deadline for examining the notification is 7 (seven) working days from gaining access to the customer’s service.

If your product is not working as described, you should re-download the file.

If you re-download the file and it does not solve the problem, it should be reported.

VIII. RIGHT OF THE WITHDRAWAL FROM THE AGREEMENT

Consumers who purchased the product, except as otherwise explicitly provided for or referred to in this agreement, shall be entitled, without giving any reason and without incurring any costs to withdraw from the agreement within 14 days from the day of the conclusion of the agreement. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post to Alterans Technologies Krzysztof Wawer, Jelenia 33, 81-598 Gdynia, Poland, may be submitted in writing to the registered office of the store at the same address or sent by e-mail to robofab.bricks@gmail.com or krzysztof.wawer@gmail.com, You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

The right to cancel the order and withdraw from the contract shall not be entitled to the customer if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal. With the moment you start to download the file, you lose the right to withdraw from the contract and to refund.

In case of cancellation of the contract and withdrawal from the agreement before downloading the purchased product started, if the withdrawal occurred within 14 days from the date of the contract, the store will refund in accordance with the principles described in section XI. REFUND OF CHARGES.

IX. REFUND OF CHARGES

Refund for the purchased product occurs if one of the following criteria is met:

Cancellation of the order and withdrawal from an agreement by the customer in accordance with the rules described in section X. RIGHT OF THE WITHDRAWAL FROM THE AGREEMENT

Acceptance of a complaint according to the complaint procedure and inability to repair or replace the defective product with a new one.

Refund will be made not later than 14 calendar days in the same manner in which the payment was made for the product:

if the payment was made through Paypal service charge will be refunded to your Paypal account

if the payment was made through CreditCard service charge will be paid back on the card account from which the payment has been made

We are not liable for failure or the delay of refund if it happened as a result of the customer submitting incorrect personal data or a wrong bank account number.

X. NEWSLETTER

You may sign in to newsletter to receive commercial information via e-mail.

A Newsletter may include in particular: business and commercial information about our products, news on the site, promotions, new products, new products of our partners, and changes to the website.

You can unsubscribe from the newsletter by clicking the appropriate link in the footer of the e-mail with the newsletter by sending a necessary e-mail or using the contact form.

XI. PERSONAL DATA PROTECTION

Personal data base administrator is Alterans Technologies Krzysztof Wawer.

By submitting to a customer account, you consent to process your data. Disclosure of your details is voluntary, but a lack of consent to the processing of personal data may make it impossible to make purchases or the provision of electronic services.

The user’s data will be processed only to the extent necessary to enable the correct access to the services offered by the store, including the registration of the user, to allow a valid login to the website, and the conclusion of the sales contract.

In the case of consent when filling out the registration form, the customer e-mail address will be processed by the seller to send you our free newsletter containing business information within the meaning of the provisions of an Act of July 18, 2002, on the provision of services by electronic means (Dz.U.2013.1422 j.t.)

Personal data is protected in accordance with the law of 29.08.1997 r on the protection of personal data (t.j. Dz.U. Nr 101 of 2002, poz. 926 with further amendments.) in a way that prevents the access by third parties.

Each user is entitled to access to their data and to correct it and request its removal. Information given during the registration can be modified at any time by the customer by clicking the “my account” button.

You have the right to amend, update, the rectification of personal data, the temporary or permanent suspension of its processing or remove it if they are incomplete, outdated, incorrect or collected in violation of the law or is no longer necessary to carry out the purpose for which it was collected.

Personal data of Customers may be shared with entities entitled to receive it under the applicable law in particular by the competent judicial authorities.

Transactional data, including personal information, may be submitted to Stripe – payment is serviced by Stripe, 510 Townsend Street, San Francisco, CA 94103, USA., to the extent necessary to support the payment for the order.

Detailed provisions on the protection of personal data can be found in the privacy policy at https://robofab.eu/privacy_policy.

XIV. FINISHING STATEMENTS

We reserve the right to change these Terms of use.

The change will take effect not sooner than seven days after the moment of publishing information about the Terms changing and making the new Terms available at the Stores’ website.

The website will notify its Customers about the Terms of Use changing by sending an e-mail to the address specified when joined to newsletter and on Community server,

You are obliged to either accept or decline the new Terms up to 7 days upon receiving the information. No contact is synonymous with accepting the Terms.

Declining the new version of the Terms is equivalent to terminating the agreement to provide services using electronic means of communication and will cause your account getting canceled.

If you make the purchases before the new Terms of Use are effective, the purchase is made with the previous Terms of Use.

This contract and dispute between the parties shall be governed and interpreted in accordance with Polish law.

Issues that are not mentioned in Terms of Use are regulated by Polish Civil Code, the Act of April 23, 1964 (Dz. U. z 2014 r. poz.121 z zm.); the Act of July 18, 2002, on the provision of services by electronic means (Dz.U.2013.1422 j.t.), the Act of May 30, 2014, on the rights of the consumer (Dz.U.2013.1422 j.t.)

The Sale Agreement is formed between the Customer and Alterans Technologies Krzysztof Wawer. These Terms of Use are an integral part of the sales agreement.

Any potential disagreements between the seller and the client, who is a Consumer and will be subjected to the ruling of appropriate courts according to the regulations of the Civil Code of Conduct.

Any and all disputes that may arise in connection with this agreement between Alterans Technologies Krzysztof Wawer and the Customer who is an Entrepreneur shall be referred for settlement to the relevant court of jurisdiction of Alterans Technologies Krzysztof Wawer.

These Terms come into force on 01.09.2024